STAFF

Cassandra Loch, LCSW, MBA
President & Chief Executive Officer

Cassandra Loch is President & Chief Executive Officer for PROTOTYPES, Centers for Innovation in Health, Mental Health, and Social Services. Prior to assuming this role, Ms. Loch oversaw program operations for PROTOTYPES as the Chief Program Officer. PROTOTYPES provides treatment services in the areas of mental health, substance abuse, trauma, health issues, domestic violence, and reentry and prevention, outreach, and education services to women, children and families. PROTOTYPES also provides training, technical assistance, consultation and research. With a 20 million dollar budget and nearly 300 staff members, PROTOTYPES serves over 15,000 high risk women and families each year. Ms. Loch oversees all aspects of the agency.

Ms. Loch came to PROTOTYPES with an extensive background in both the clinical and management sides of the mental health, substance abuse and health care systems and included senior-level positions in some of the nation's largest health care organizations. Prior to PROTOTYPES, Ms. Loch was the Vice President of Intake for in-bound call centers for United Behavioral Health where she oversaw the program design for clinical intake for all members accessing mental health, substance abuse and EAP services. Here, she managed approximately 350 employees and a $20 million operating budget. In addition, she was responsible for the successful implementation of a call center technology across nine call centers.

She also served as Vice President and Chief of Staff for the Chairman and CEO of PacifiCare Health Systems. PacifiCare Health Systems was one of the nation's largest consumer health organizations with approximately $11 billion in annual revenues. Here, she was responsible for facilitating decision making and managing the design and execution of business priorities for the Office of the Chairman. She worked across several business units and corporate functions to ensure consistency in communications and adherence to policy. Ms. Loch started her career with PacifiCare as a licensed care manager for PacifiCare Behavioral Health. As she became increasingly involved in key initiatives, she moved into an operations management where she managed customer service and clinical staff.

Prior to joining PacifiCare, Ms Loch worked for Cedars-Sinai Medical Center in Los Angeles, CA, providing psychosocial consultation for the Center for Liver Disease and Transplantation. She was an active participant on the Multi-disciplinary Patient Selection Committee and Co-Organizer of the National Conference for National Association for Liver Transplant Social Workers. Earlier in her career, she served as an Oncology Social Worker at Providence St. Joseph Medical Center- Burbank, CA, providing clinical evaluations, leading / developing cancer support groups, writing for a cancer support newsletter, and training oncology volunteers. She is also an experienced crisis intervention social worker and has provided trauma related counseling for various emergency rooms throughout Los Angeles, including the trauma center at UCLA Medical Center.

Ms. Loch is a Licensed Clinical Social Worker with a bachelor's degree in social relations from the University of California, Riverside and a master's degree in social work from the University of Southern California and a master's degree in business administration from Pepperdine University, Graziadio School of Business and Management. She has given numerous professional presentations and is a member of the National Association of Social Workers, the National Association of Women MBAs, and volunteers at various non-profit organizations.