FAQs

What types of treatment does Prototypes provide?

Women, children and men come to Prototypes to address conditions such as alcohol and/or drug addiction, mental illness, domestic violence and other trauma. Prototypes provides a continuum of care, from prevention and education programs to outpatient and residential treatment. Our programs are designed to help individuals with chronic health issues (HIV/AIDS, Hepatitis C, heart disease, etc.), individuals who may be homeless or involved in the criminal justice system, and women who are pregnant or who just recently had a baby. Prototypes programs involve the whole family to ensure continued successful recovery.

Do I have to pay?

Prototypes works closely with each potential client and her/his family to make treatment affordable and accessible whether through health insurance, self-payment, government funding, other resources or a combination. Assistance is available. No client in need is ever turned away because of financial considerations. Our Intake Specialists will meet with you to discuss your particular financial situation and come up with a plan based on your individual circumstances.

Can I bring my child with me?

Children are welcome to accompany their parent(s) in both our Mother and Child Residential Treatment Programs and outpatient programs. Children receive services in our Parenting Centers or through day care groups while their parents attend support groups or counseling sessions. Prototypes believes in keeping families together; providing services to the entire family helps to end the intergenerational cycle of addiction. Please note: While our Resolve Recovery residential program does not accommodate children living on-site, family participation is encouraged.

What is the goal of treatment?

The goal of all Prototypes treatment programs is twofold: The main goal is to enable each client to be successful in her/his recovery from substance use or mental health disorders through counseling, medication and/or education. We also know that clients need additional support to be prepared and ready for success beyond program completion. Life skills and vocational courses are also offered through Prototypes to ensure a happy, healthy, independent life.

Which location should I go to?

All Prototypes locations specialize and offer a unique set of programs and services based on emerging community needs. Prototypes' various locations offer services for residential treatment, outpatient counseling, prevention programs, resources and referrals, assessments and more. To determine the location best suited for a particular set of needs, please use our contact form.

Does Prototypes provide residential treatment?

Prototypes does offer residential treatment for women with substance use disorders. Prototypes’ residential locations are in Oxnard, Pomona and Tustin, CA. These programs allow women to receive comprehensive services and keep their children with them while in treatment. We also have a program for women only in Los Angeles called Resolve Recovery.

Currently, Prototypes does not offer residential services for men; however, we do have affiliates in place in order to provide a referral. If transitional or permanent housing is desired, our Pomona facility offers a 32-unit affordable housing complex that is adjacent to a Prototypes outpatient facility.

What is the difference between residential and outpatient care?

Our residential facilities are for women who are interested in or are best served by living on a home-like campus with 24-hour access to staff and more intensive services. Our outpatient facilities are where men, women and children can go to receive treatment on a walk-in or appointment basis as needed. Aftercare programs are available and specially designed for the needs of our alumni.

Does Prototypes provide treatment services for men?

Prototypes welcomes men to all of our outpatient facilities as well as to our 32-unit complex located in Pomona, CA. Currently, we do not offer residential treatment for men, but we are equipped to make a referral to one of our many affiliates.

Where do I go for help?

Each Prototypes location is unique in terms of the programs and services they offer. Please use our contact form or give us a call at 213.542.3838.  Press 1 to access services and you will be directed to choose between intake in Los Angeles County or Ventura County. If you are experiencing a life-threatening emergency or having thoughts of wanting to harm yourself or someone else, call 911 or visit your nearest hospital emergency room.

What happens after I’ve completed residential treatment?

As part of your treatment plan, your case manager will also help you develop a post-treatment plan. This will include working with the employment and housing specialists to make sure that you and your family have a safe place to live when you leave and that employment and financial resources are in place. At the same time, your case manager will work with you to help you transition to support in the community. For example, you might need to set up appointments with therapists and support groups in our outpatient program. You may even start attending those programs while still living on the residential campus in order to make that transition a little easier. Once you leave, you are always welcome to come back to Prototypes as new issues emerge or to participate in our aftercare programs for alumni.

Does Prototypes allow visitors?

We have special programs that allow and encourage family and other support systems to participate in our residential treatment programs. The degree and frequency of participation is based on the programming needs of each client and may vary by location. Based on their treatment plan and progress, clients (with permission) are allowed to leave campus for approved appointments and other business matters.

What do I have to do when I get there?

When you arrive at a Prototypes location, you will be greeted by staff. An intake counselor will meet with you and ask you some questions to help better understand your needs. This assessment or intake process will help us to identify your needs and develop a customized treatment plan for you.

Are there other people there like me?

Prototypes serves an array of clients who are struggling with a wide variety of issues. We serve all those in need regardless of race, religion, age, gender or sexual orientation. Clients come to Prototypes from all over the country to receive treatment. At Prototypes, you are sure to find a group of individuals struggling to overcome the same hardships and with whom you can identify and experience mutual support. Additionally, many of our counselors and other staff are former clients of Prototypes. Our staff not only has the professional training and skills to do their job, but many have gone through the same struggles you might be dealing with today.

How long does the program last?

The duration of each program is unique to the particular program and individual. Some range from weeks to several months or longer, depending on the program and needs of the individual or family.

Where/How can I get more information?

If you would like to know more about Prototypes and our programs and services, please use our contact form to request more information.

Can I speak with someone who has been through the program?

Yes. At Prototypes, we believe in offering alumni opportunities to work for us as staff. Once clients graduate from our treatment programs, many return and apply for employment. These staff members function in many roles throughout the organization and serve as positive role models for our current clients. All of our staff members are available to speak with you about your needs; however, if you would prefer to speak to someone who has participated in or graduated from a Prototypes program, please let us know. You may also want to visit our Impact Stories page to learn from those who have been through the program.

What do you mean by Life Skills Training?

To promote self-sufficiency, Prototypes’ comprehensive treatment services are combined with a full range of life skills training programs. These include educational services, such as GED and college classes; employment services such as vocational training, résumé writing and interviewing/job-search preparation; parenting skills and basic life skills such as organizing, budgeting, etc. The Vocational Learning Center in our residential program gives women the opportunity to gain work experience in a safe environment, preparing them for future employment in the community. All women rotate through various on-site vocational tracks to give them an opportunity to determine what they like or might be good at. This may include Receptionist Training, Culinary Arts Training, Child Care Worker Training, and Computer Skills Training. One of the many ways Prototypes is unique is that all of these services are provided in one place with a focus on rebuilding families and relationships.

If I don’t have children, can I still come to the Women’s Center for residential treatment?

Yes. Although, we do accommodate women with children in our residential programs, women without children are also welcome. Our Resolve Recovery program is for women only.

I know someone who is going through treatment. How can I contact him/her?

Because each client has unique circumstances, please use our contact form to provide us with information about yourself and describe your relationship with the client. Please note that due to federal confidentiality laws, we are unable to release any information on, or confirm the participation of, a specific client.